Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

How to get deadbeat customers to pay?


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 10-02-2008, 05:51 PM
Tinkersgarden
Guest
 
Posts: n/a
Question How to get deadbeat customers to pay?

Hello everyone!

I'm sure it's happened to most of us...a customer that wants the garden weeded and then decides that her daylilies weren't trimmed just right and decides to not pay for the services rendered.

How do you get that person to pay for services that has been performed? Obviously you discontinue your services, but what about the past due amount?

Thanks!! Amy
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 10-02-2008, 10:21 PM
quickcleanlawn
Guest
 
Posts: n/a
Default

Lawn care business tipsLawn Care Business Book
Check with your local authorities. I think its thaft of service valued at $100 bucks, or whatever. Here, I think anything over $100 is a felony too, so ask him if he realy wants to deal with that.
I used to be a manager at Jiff lube when I was like 19 and had to do that to two different people.both of them whet to jail.
Reply With Quote
  #3  
Old 10-03-2008, 07:43 AM
mario543k20's Avatar
mario543k20 mario543k20 is offline
Junior Member
 
Join Date: Jul 2008
Location: CT
Age: 29
Posts: 24
Rep Power: 7
mario543k20 is on a distinguished road
Default

theft of services is correct. I work full time as a Night Manager at a hotel. I've had 2 occasions of people not being able to afford their bill. The authorities came, and said they have to pay or they would be arrested for theft of services. Make sure you have a contract though. Calling the cops without sufficient paperwork may prove useless...
Reply With Quote
  #4  
Old 10-03-2008, 12:51 PM
Tinkersgarden
Guest
 
Posts: n/a
Default

I just check with local authorities and they do not support any Theft of Services because it's a civil matter. Recommend Small Claims Court. That'll eat up my time; which I can't replace or make up! Hope I can claim that also!?!?
Reply With Quote
  #5  
Old 10-03-2008, 12:57 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,451
Rep Power: 10
Steve has disabled reputation
Default

How much do they owe you? That could help everyone make a better decision if they would go after this amount or just write it off.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 10-03-2008, 04:11 PM
Tinkersgarden
Guest
 
Posts: n/a
Default

I know it doesn't seem like much, but it was my sweat and hard work.
2 accounts under $750.00 At this point, they're 8 weeks late.
Reply With Quote
  #7  
Old 10-03-2008, 04:49 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,451
Rep Power: 10
Steve has disabled reputation
Default

Well that still is a considerable amount of money. If it were $75, I probably wouldn't bother with it.

Why not just send them a nice letter saying if you don't get paid within x amount of days, you will be filing it in small claims court and when you receive judgement, you will be putting a lien on their house

I am guessing they will not want to be this bothered by it and will want to pay you.

Also send the letter certified so they know you mean business and you have a receipt that they got it.

Here is a sample small claims letter that might help.

What do you think about doing something like that?

__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 10-05-2008, 07:48 AM
Tinkersgarden
Guest
 
Posts: n/a
Talking

Thanks Steve, I think I'll use that letter!!! Afterall, this IS the 3rd time she promised she'd sent the check.

I'm sure on the other hand, you're probably shaking your head and asking, 'why didn't she sign a contract.' I feel that when I want a person to sign a contract, they feel offended. But, from this day forward, I won't be touching a property without the proper legal documents signed. My time IS valueable.
Reply With Quote
  #9  
Old 10-05-2008, 01:35 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,451
Rep Power: 10
Steve has disabled reputation
Default

Let us know how it works out. If you reword the letter in a way that other lawn care business owners could use it. Please feel free to post what you created so others in your same spot can get their situation resolved too!
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #10  
Old 10-05-2008, 02:15 PM
Little's's Avatar
Little's Little's is offline
Brandon
 
Join Date: Jun 2007
Location: Shasta Lake CA.
Posts: 814
Rep Power: 9
Little's is on a distinguished road
Default

Go by there every day and knock on her door. Eventually she will get tired of you coming by and pay you . I learned this when I was a collection manager. You may feel like a jerk at first, but then, who's the one that wont pay? Her. It really does work.
__________________
Northern California

Last edited by Little's; 10-05-2008 at 02:17 PM.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Converting Seasonal Customers to Annual Customers Greenmind Starting a lawn care business. 4 03-07-2008 12:28 AM
old customers quickcleanlawn Lawn Care Marketing & Post your marketing material for review! 3 11-01-2007 12:44 PM
Pre pay customers Crusher Gopher Software Support Archived Question & Answers - Read Only 3 05-01-2007 08:41 PM
Customers gene gls Gopher Software Support Archived Question & Answers - Read Only 1 03-20-2006 06:22 AM
How to get new customers Steve General Business Discussions 21 05-11-2005 02:44 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Rubber mulch...
avetslawncare
06-24-2015 09:28 PM
Today 09:23 PM
by Chilehead
6 161
Country Life Lawn Care
darleneh
Today 11:24 AM
Today 07:37 PM
by darleneh
2 36
trying to look at gopher...
chingchuy
Today 05:15 PM
Today 05:15 PM
by chingchuy
0 14
Dogs
Mr. Mow
Today 02:37 PM
Today 03:32 PM
by stallman419
2 36
Just about mid year, how...
GreenWorx
06-24-2015 07:05 PM
Today 03:26 PM
by GreenWorx
4 144
I dont know what to do...
Bradcook21
06-21-2015 08:49 AM
Today 02:30 PM
by Mr. Mow
11 356
Ready to learn and get...
Koley Lawn & Landscape
Yesterday 05:16 AM
Today 09:39 AM
by Steve
3 88
Marketing ideas
xandrew245x
04-29-2014 06:35 AM
06-25-2015 07:11 PM
by GreenWorx
34 3,919
Never ending sod jobs
avetslawncare
06-05-2015 09:46 PM
06-25-2015 11:42 AM
by Steve
11 591
Weed and Feed Service...
mike94740
06-23-2015 05:50 PM
06-24-2015 09:56 PM
by avetslawncare
2 131
Trimming hedges / trees,...
Hard-Body lawn & garden
06-23-2015 07:08 PM
06-24-2015 09:59 AM
by Steve
1 140
Hi Everyone from Arkansas
KellyMarie
06-04-2015 04:16 PM
06-23-2015 01:34 PM
by KellyMarie
4 377
how to make customers...
Bradcook21
05-27-2015 05:04 PM
06-23-2015 06:36 AM
by GreenWorx
7 584
problems with a customer...
LawnCareMan280
06-16-2015 10:26 PM
06-22-2015 11:11 AM
by Steve
6 343
Please review this FREE...
markty
06-21-2015 07:42 AM
06-22-2015 11:00 AM
by Steve
1 156
A good commercial bid...
burtle
06-20-2015 09:09 PM
06-22-2015 10:56 AM
by Steve
1 201
What would you do with...
holymoly
06-20-2015 06:48 PM
06-22-2015 10:48 AM
by Steve
1 149
New Member just joined...
vgoleco@hotmail.com
06-19-2015 03:49 PM
06-22-2015 10:42 AM
by Steve
2 146
Credit Cards - What's in...
Shark1611
06-16-2015 03:04 PM
06-21-2015 07:24 PM
by Chilehead
4 245
Blade usage
Wolf4dk
06-16-2015 12:18 AM
06-21-2015 05:35 PM
by kslawn
4 273
Hello, I am new to the...
adamslawnservices
06-17-2015 08:06 PM
06-19-2015 10:28 AM
by Steve
3 194
Is it too late to do...
markty
06-16-2015 05:28 PM
06-19-2015 10:22 AM
by Steve
4 266
First commercial bid
SGL1
06-12-2015 08:57 PM
06-18-2015 05:04 PM
by SGL1
9 556
Needing a website built
burtle
06-17-2015 09:02 AM
06-18-2015 11:02 AM
by Steve
7 305
I have been rude and...
biglee
06-15-2015 10:11 PM
06-18-2015 10:46 AM
by Steve
10 421
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
06-17-2015 08:38 AM
by burtle
9 1,496
Customer keeps adding...
Mr. Mow
06-13-2015 06:22 AM
06-16-2015 10:23 AM
by Steve
11 433
Pass discounts onto...
burnell76
06-03-2015 06:33 PM
06-16-2015 10:02 AM
by burnell76
3 370
burned grass only where...
nhauto
06-15-2015 05:28 PM
06-16-2015 09:45 AM
by Steve
2 234
Half year mark review.
Steve
06-02-2015 11:24 AM
06-15-2015 01:04 PM
by Steve
18 901
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
06-15-2015 01:01 PM
by Steve
86 7,922
New Member
Bruce Fehr
06-05-2015 07:13 PM
06-15-2015 12:53 PM
by Steve
6 363
New to the business,...
CarefreeMowing
06-12-2015 02:36 PM
06-15-2015 12:50 PM
by Steve
1 241
Beginner Mistakes:...
Steve
01-31-2007 11:45 AM
06-13-2015 08:48 AM
by holymoly
45 10,221
New to the forum, new to...
CarefreeMowing
06-11-2015 12:35 PM
06-12-2015 10:44 AM
by Steve
2 171
problems with a customer
LawnCareMan280
05-19-2015 06:28 PM
06-11-2015 10:50 PM
by stallman419
8 665
Website Review
Outdoordesignsknox
06-08-2015 08:44 PM
06-11-2015 09:48 PM
by Just for Cuts
13 544
another newish job for me
holymoly
06-07-2015 08:34 AM
06-11-2015 10:05 AM
by Steve
8 407
Anyone need help? I have...
biglee
05-06-2015 12:22 PM
06-10-2015 01:45 PM
by holymoly
15 1,277
Hello from the GREAT...
gbfarmsllc
06-09-2015 11:10 AM
06-10-2015 01:29 PM
by Sprinkler Buddy
2 248
Hey guys and gals, I'm...
Joeyhall
06-03-2015 03:54 PM
06-08-2015 02:15 PM
by chris2500hd
8 463
Mowing Bermuda...
Mr. Mow
06-02-2015 12:45 PM
06-08-2015 12:45 PM
by Steve
12 581
Hey Guys
PrattLandscaping
06-07-2015 06:37 PM
06-08-2015 12:23 PM
by Steve
2 258
Share your stolen...
SGL1
05-27-2015 09:05 PM
06-08-2015 11:54 AM
by Steve
25 1,074
Hello there My name is...
zwalk1839
06-04-2015 11:10 PM
06-08-2015 11:52 AM
by Steve
4 351
Laid off oil field...
Mr. Mow
05-30-2015 09:03 AM
06-08-2015 06:20 AM
by Mr. Mow
4 460
How do you find one time...
Greg'slawnandlandscape
06-02-2015 09:57 PM
06-05-2015 09:49 PM
by avetslawncare
4 399
Show us your stripes
Just for Cuts
05-21-2015 03:07 PM
06-04-2015 05:24 PM
by ExtremeLawncareServices
6 702
Replacement Parts -...
nicholas-KC
08-16-2014 08:40 AM
06-04-2015 11:45 AM
by Steve
9 2,148
Say Hello !!!
Steve
03-19-2007 11:18 AM
06-04-2015 11:42 AM
by Steve
1,225 396,768
» Popular Tags
ad landscaping advertising aerocore apartment complex bark billy goat brushcutter blowout bob villa collections commercial curb appeal services demonstration design door hangers edging employee problems equipment dealer equipment rental foreman free advertising free lawn care google growing a lawn care business hardscapes hills how to husqvarna increase customers jobs landscape landscape services landscaping landscaping training lawn aeration lawn care lawn care busines plan lawn mowing marketing marketing secrets more customers business mr dave mulch new business ordinance past due patio install per hour service pricing profit on employee push versus ride scag scripts secrets to landscaping shell shreaded small engine repair sq ft square foot steep lawns swzt trailer trailer mate pro tree trimmer rack up sell employee web design website website design wood www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 09:48 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 09:48 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy